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Online Security

Camp Grove State Bank is committed to keeping you and your money safe. As part of this commitment, we encourage you to review the information below regarding identity theft, fraud and cybersecurity. We strive to ensure our clients have the latest information and updates regarding security and will continue to do so.

Identity Theft

If you believe you have been a victim of Identity Theft, contact The Federal Trade Commission (FTC) Identity Theft Hotline toll free at 1-877-IDTHEFT (438-4338).

Visit FTC ID Theft Website

Fraud

The FDIC provides useful educational information to help consumers avoid financial fraud and scams.

View FDIC Consumer Assistance Topics

To report fraud contact the Federal Trade Commission (ftc.gov). The FTC enters internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.

To report mail fraud contact the U.S. Postal Inspection Service. It is illegal to use the mail to misrepresent or steal money.

Cybersecurity Tips

There are many resources available to prevent common cybersecurity threats including identity theft and fraud. Following these tips can help protect your identity and information.

Preventing Fraud

  • Be cautious regarding emails or text messages that ask you to click on a link or document.
  • Be suspicious when receiving an email or phone call requesting you update your information. It is recommended to hang up and contact the company directly to determine the legitimacy of the request.
  • It is safe to assume that if any offer is too good to be true, it likely is.
  • Be on guard against checks, cashier’s checks, money orders, or electronic transfers sent to you with requests to wire a portion of the money back.
  • Be wary of “act fast” offers.
  • Check your security on social media accounts. It is recommended that your information is not public and can only be seen by those in your social circle.

Preventing Identity Theft

  • Never share personal identifying information over the phone, internet, or mail unless you know the person you are dealing with.
  • Be particularly careful about who you give your social security number, birthdate, account information, or driver’s license number to.
  • Choose pins and passwords that would be difficult to guess. Avoid giving out information regarding your password recovery answers (where you went to school, where you met your spouse, etc.) to unknown people.
  • Review account statements regularly for unidentified transactions. Contact us if you have not received your monthly statement.
  • Promptly remove mail from your mailbox, shred mail that may contain personal identifying information.
  • Obtain a free credit report annually.

For more information and tips regarding cybersecurity, visit the FDIC consumer assistance page.

Visit FDIC Consumer Assistance 

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ii. If you have any concerns regarding your account at Camp Grove State Bank, please do not hesitate to contact us. It is our goal to assist you with any and all needs you may have.

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